Customer Help

If talking to a real-life human is more your thing, you can reach out to our team via email (below).

The question's you all want answered..

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to lodge a return within our 30 day window via our returns portal in order to recieve a store credit to repurchase a new size or style. Unfortunately we do not do refunds.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Orders will be fulfilled within 1-2 business days. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship O/S. Shipping costs will apply, and will be added at checkout.

WE ARE HERE TO HELP

GET IN TOUCH

Have questions about your order, or a general enquiry?